The Notify.com System Dashboard, by default, provides up to date, real-time status of Notify.com operation since midnight, to the current second.

Optionally, users can choose to view data over any period of time, by selecting the desired start and stop date.

The Dashboard is organized into separate categories, with each category providing a quick synopsis, using guages.

To obtain detail information regarding any of the categories, just click the assciated view detail button.
 
Alarms
 
    – Alarm Raw Data
– Alarms Fired
– Alarms Supressed
 
    Alarm Raw Data Detail View

All data sent to Notify.com Alarm Management, from all sources.

This data represents all incoming data–regardless of whether a Notify.com Alarm was fired, or not.
 
    Alarms Fired Detail View

All Notify.com Alarms that have been activated, or fired. All data sent to Notify.com Alarm Management, from all sources.
 
    Alarms Suppressed Detail View

When utilizing Notify.com Alarm Suppression , duplicate alarm data sent to Notify.com Alarm Management–within the specified time interval–will not result in the firing of duplicate Alarms.

Large values contained in the Duplicate Count field, can be the result of poorly designed monitoring software, that sends out alarm storms when problems are detected.
 
Escalations
 
    – Escalations Active
– Escalations Stopped
– Escalations Timed Out
 
    Escalations Active Detail View

All currently executing Escalations.

Click to expand any Escalation, and view the up to date completion status of all Escalation levels.
 
    Escalations Stopped Detail View

All Escalations that were stopped, as opposed to letting them time out.

Escalations can be stopped by accessing the Notify.com web interface. However, most users choose to stop a currently running Escalation via PUSH, SMS, Email or a Voice telephone call, using One Touch Reply .
 
    Escalations Timed Out Detail View

In general, Escalations should not time out. This could signal a need to extend wait times, giving users more time to respond.
 
Heartbeats
 
    Live Heartbeats
Expired Heartbeats
Inactive Heartbeats
 
    Live Heartbeats Detail View

A listing of all currently active Heartbeats, along with an overview of Heartbeat settings.

In most situations, Notify.com administrators will enable the Fire On Recover setting. This allows users to be notified not only when a Heartbeat expires, but also when the Heartbeat becomes current again.

Fire On Recover can save a trip to the data center, when a Heartbeat is just a second or two late.
 
    Expired Heartbeats Detail View

A listing of all expired Heartbeats, and a timestamp representing the last time the Heartbeat was received by Notify.com.
 
    Inactive Heartbeats Detail View

A listing of all Heartbeats that are either disabled , or have not received an initial Heartbeat message.
 
Messages
 
    Total Messages
Acknowledged Messages
Unacknowledged Messages
 
    Total Message Detail View

The total of all messages sent from Notify.com.

Messages are initiated by Alarm Esclations , the Message API and the Notify.com Web Messaging interface.
 
    Acknowledged Messages Detail View

A listing of all acknowledged messages, with the acknowledgement timestamp, and the acknowledgement method used.

Messages can be acknowledged by accessing the Notify.com web interface. However, most users choose to acknowledge their messages via PUSH, SMS, Email or a Voice telephone call, using One Touch Reply .
 
    Unacknowledged Messages Detail View

A listing of all Messages that, as of the current time, have not been acknowledged by the user.
 
Notifications Sent
 
    Primary Emails Sent
Alternate Emails Sent
Primary SMS text messages Sent
Alternate SMS text messages Sent
Voice Phone Calls Sent
PUSH Notifications Sent
 
    Notifications Sent Detail View

The listings for Notify.com Sent Notifications, are identical.

The listings include:

– Message ID
– Username
– Source of Message
– Notify Time
– The start of the message
 
Notifications Pending
 
    Primary Emails Pending
Alternate Emails Pending
Primary SMS text messages Pending
Alternate SMS text messages Pending
Voice Phone Calls Pending
PUSH Notifications Pending
 
    Notifications Pending Detail View

The listings for Notify.com Pending Notifications, are identical.

The listings include:

– Message ID
– Username
– Source of Message
– Notify Time
– The start of the message
     
 
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