Step 1

Choose from four different Chart Styles :

Bar Chart
Pie Chart
Donut Chart
Funnel Chart
 
    Step 2

Select the Starting and Ending date for the desired report.
 
    Step 3

Select the desired color palette for your report.
 
    Step 4

Optionally, choose the output format , if saving your report to disk.
 
Alarm Management Reports
 
    Alarm Raw Data by Blueprint

Overview of all Alarm data sent to the Notify.com Alarm Management system. This data represents all alarm data, from all sources–regardless of whether the incoming data fired an alarm, or not.
 
    Total Alarms Fired by Blueprint

Overview of all Alarms fired by the Notify.com Alarm Management system. Alarms are categorized by the Blueprint associated with the alarm data.
 
    Total Alarms Fired by Alarm Name

First, select the desired Blueprint. This report provides an overview of all Alarms fired, for the selected source.
 
    Alarm Suppression Report

Notify.com implements a feature referred to as Alarm Suppression .

Alarm Suppression prevents multiple alarms from firing when identical alarm data is received in a short period of time. These bursts of identical alarm data are often referred to as alarm storms .

The Alarm Suppression Report represents the number of duplicate, suppressed alarms, over the selected period of time.
 
Escalation Reports
 
    Total Activated Escalations

Every Notify.com Alarm is associated with an Escalation . Escalations determine the people notified, or automated actions taken, until the Escalation is either Stopped , or Times out .

This report displays all activated Escalations, for the selected time period.
 
    Escalation Detail

First, select the desired Escalation. This report provides an overview of the Notify.com Alarms that resulted in activation, of the selected Escalation.
 
    Stopped Escalations

This report displays all Escalations that were Stopped. An escalation is stopped via the Notify.com web interface, or using One Touch Reply for PUSH, Voice, SMTP and SMS.
 
    Timed Out Escalations

A timed out Escalation represents an Alarm that was not responded to, by any of the users in the chain of notification.
 
Notification Reports
 
    Total Notifications

Total Notifications sent by Notify.com for the selected time period.
 
    Total Notifications By User

First, select the desired User. This report displays all notifications sent by Notify.com, for the selected user, over the selected period of time.
 
    Primary Emails Sent

Total number of Primary Emails sent, by User.
 
    Alternate Emails Sent

Total number of Alternate Emails sent, by User.
 
    Primary SMS Messages Sent

Total number of Primary SMS Messages sent, by User.
 
    Alternate SMS Messages Sent

Total number of Alternate SMS Messages sent, by User.
 
    Voice Phone Calls Sent

Total number of Voice phone calls sent, by User.
 
    PUSH Notifications Sent

Total number of PUSH notifications sent, by User.
 
Acknowledgement Reports
 
    Message Acknowledgements Overview

This report provides an overview of the time to acknowledge every message sent by Notify.com, over the selected time period.
 
    Message Acknowledgement Time Ranges

First, select the low and high time boundaries of message acknowledgement. This report details the users that acknowledged their Notify.com message within the selected time boundary.

Notify.com users acknowledge their messages via the Notify.com web interface, or by using One Touch Reply for PUSH, Voice, SMTP and SMS.
 
    Unacknowledged Messages

This report displays all users that failed to acknowledge a Notify.com message, over the selected time interval.
 
    Message Acknowledgement By User

This report displays the amount of time it took the selected user to acknowledge their Notify.com message, over the selected time period.
     
 
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